All goods are sent direct from the manufacturers. Different manufactures supply us so you may receive more than one package for your order. Please wait up to 14 days for all packages to arrive before contacting us.
We aim to process orders the same day and have your order dispatched within 2 business days of receipt (3 business days in total). Goods sent within Great Britain are sent via second class Royal Mail and by Royal Mail economy airmail to the rest of the world.
Please allow up to 21 days for receipt of goods to take account of unforeseen postal delays or customs inspections beyond our control.
In the unlikely event you have not received your goods after 21 days, please get in touch.
Digital goods are delivered instantly to your inbox, however, some email providers shunt automated emails to your trash or spam folder.
Please check these if the email does not appear in your inbox within 1 day of purchase and contact us in the unlikely event the email does not appear in any of your folders.
Purchase over £30 of goods and get FREE UK SHIPPING! Just enter the code 'freeship' during checkout.